Product Notice
Calm Flower Moon LLC
Last updated on December 17, 2025.
Effective date: December 18, 2025.
• By viewing, pre-ordering, or ordering, you agree to the Terms and Safety Notice on the official website. Please read the Product Notice, Safety Notice, Privacy Policy, and the most recent terms on the TERMS page (https://www.xjiangart.com/terms) before placing your order.
• If the physical artwork is not located in your residential country, and/or if your shipping address is not adjacent to the artwork's landmass, you will be required to pay an additional fee for shipping after placing your pre-order or order.
• An additional fee will be requested via official email at xjiangart.com with a payment link if you need global delivery of physical artwork, require the addition of artwork or a set, need additional materials, request revisions, or require storage. There is no fee for the air-drying period of physical artwork.
• The art products are sold through our official website, which supports online payments in US dollars and various currencies worldwide. You may visit the left header of our page at xjiangart.com to see the recently supported currencies you can use for payment at xjiangart.com.
• We provide an Online Art Plan and a Custom Art Plan. A customer who purchases an art plan membership can view the updated HD artworks online. Each art plan membership does not include recurring payments or artwork orders.
• Every Custom Art Plan is available for purchase one item at a time. You may optionally reserve only one artwork or set at a time from our available selections during your Custom Art Plan membership period, and you will receive an exclusive email notification once the artwork is available for ordering. Additionally, you may receive a notification for your current Custom Art Plan renewal based on the latest availability. You can visit the page (https://www.xjiangart.com/customartwork) to discover more about Custom Artwork. Other restrictions apply.
• We may not sell new artworks and art plans every day due to limited edition art production, upgrades, maintenance, or other reasons. You may optionally join us as a free online member to receive notifications via https://www.xjiangart.com, subscribe to our newsletter via https://www.xjiangart.com/newsletter, or download the Spaces by Wix app and join "X JIANG ART" via https://www.mobileapp.app/to/tNZOgcL?ref=mam to check out the site on the go and stay updated with the latest news, offers, and more.
• We can create, handle, or deliver custom artwork to you only after we receive your confirmation and valid payment for the artwork. You may optionally upgrade and customize an artwork, request larger handmade art, digital art, or an art print after purchasing a Custom Art Plan in the online store using the same email. You can also optionally request a quote for in-stock or out-of-stock artwork, along with an international payment link during your Custom Art Plan period.
• After placing an order, you will receive an official email from xjiangart.com. Personalized information will be provided once we receive your submitted request. Your message will be viewed by your artist as soon as possible. Please allow up to 3 business days for every response regarding your custom artwork.
• Your artist may invite you by email to review updated artwork online at xjiangart.com for custom artwork and revisions based on the preferences you submitted. Your artist can take 7 to 90 calendar days for your one artwork order. You may request multiple revisions within your valid Custom Art Plan membership period.
• Please respond with your confirmation and/or valid payment via the same email within 7 business days after you receive our email notice that your artwork is ready for review or delivery globally. There is no additional fee for the artwork storage if you have a current Custom Art Plan membership.
• You may need more time for custom requests or for receiving your artwork. We may charge a storage fee if your Custom Art Plan membership expires. A storage fee will be applied if your confirmation is not completed within 7 business days after you receive our email notice that your artwork is ready. The regular storage fee is $2 per day per physical artwork. There is no fee for digital artwork storage. The maximum storage period for one artwork is 30 calendar days. The storage of the physical or digital artwork will be terminated after 30 calendar days of customer inactivity, and the edition will no longer be available.
• We invite and approve site members to fulfill the needs of current customers who wish to view members-only content, review custom artwork, download digital artwork, or earn loyalty points.
• You can order artwork without a member account. However, you will need a member account for an art plan: Online Art Plan or a Custom Art Plan. Please always review and confirm your valid information with us for each product order.
• You can use your single account at www.xjiangart.com to access both Calm Flower Moon LLC and X JIANG ART. You may log in after signing up as a site member using your phone, tablet, laptop, or computer.
• The art details and collection numbers of the final artworks may differ from their online samples because we may create a new edition after you place an order. The actual colors may also vary from the online mockups due to differences in lighting, pigments, and materials.
• Each artwork or set that features an artist's unique signature (and/or unique initials) and a unique collection number is limited to selling no more than one piece or set per year globally. It can be sent directly to the customer or picked up from an authorized location.
• Each specific limited edition artwork or set is associated with an artist's name and a unique 15-digit alphanumeric collection number. The company can verify the identification of the artwork or set using each unique collection number. You cannot order a specific limited edition artwork or set in both physical and digital art versions simultaneously.
• Only the first part of the 6-digit collection number is assigned to tangible specific limited edition artwork. You may optionally request and receive the second part of the unique collection number by email after you have received your purchased artwork and confirmed that you do not need to return the piece or set. The artist's specific limited edition artwork will stop selling at www.xjiangart.com if the artist has passed away.
• An X JIANG ART mark is displayed on every online artwork and non-limited edition art print released by X JIANG ART. Once the artist stops providing their authorized artwork to the company, that edition will be discontinued from sale.
• To be compatible with global shipping locations, various currencies, and custom option updates, the online price of www.xjiangart.com may not cover all taxes, delivery, or surcharges. The total price for an artwork with custom options depends on factors such as edition, material, size, revision, storage, real-time tax, and shipping rate.
• Prices, features, terms, and conditions are subject to change online without notice. You will receive updated information regarding your current order.
• Each digital artwork needs to have its color parameters, margin, size, and layout adjusted to fulfill particular physical materials. You cannot switch between a digital edition and a physical edition once you send your confirmation.
• Each standard downloadable digital artwork is a JPEG format image with a resolution of 2160 × 3840 pixels at 72 DPI, intended for display on digital devices only; it is not suitable for printing. You may download and display it on your digital frame, projector, phone, tablet, laptop, desktop, or TV screen. A downloadable digital artwork with a different size and format is available exclusively for Custom Art Plan members only.
• Not all art materials, sizes, and options may be suitable or available for every artwork or set. You may customize an artwork based on an original piece at www.xjiangart.com and the artwork's instructions.
• Each dimension of a stretchy material or irregular shape is an approximate value with a possible deviation of 0.01 to 0.5 inches. The maximum dimensions for shipping wall artwork are 24 × 36 × 2 inches and can weigh up to 16 pounds. Each piece of table artwork for shipping weighs up to 16 pounds, with a maximum dimension of 12 × 18 × 6 inches.
• We can provide our available options for custom artwork that relate only to your specific pre-order and order placed via www.xjiangart.com. Each product or plan does not include in-person services for artwork creation, mounting, framing, installation, maintenance, or repairs. Customer assembly is required for your location.
• A specific limited edition artwork includes a finish that protects it against slight scratches, humidity, UV rays, and dust. If the artwork gathers any dust, you may gently wipe it off with a clean, smooth, dry cloth.
• Each artwork is for indoor use only unless there are specific instructions provided online. Please gently store artworks in a cool, dry place away from extreme temperatures and humidity. Prolonged exposure to direct sunlight, especially UV rays, can cause pigments to degrade and fade over time. Humidity, temperature fluctuations, and exposure to pollutants can also affect the longevity of artworks.