​Product Notice

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X JIANG™

Calm Flower Moon LLC

Last updated on October 6, 2025.

Effective date: October 7, 2025.

 

 

• Calm Flower Moon LLC commissions and sells a variety of physical and digital artworks globally. Its X JIANG™ offers canvas art, paper art, art print, clay art, and digital art, along with custom options and global direct delivery.

• By viewing, pre-ordering, or ordering, you signify your agreement to the Terms and Safety Notice. Please read the most recent terms, Product Notice, Safety Notice, and Privacy Policy on the TERMS page (https://www.xjiangart.com/terms) before placing your order.

• If you are under 18 years old, please ask your legal guardian to process an order, purchase custom options, and assemble artwork for you.

• There are no more than three customizable artworks available simultaneously from each artist per day. Not all artworks support customization options each day.

• The official website of Calm Flower Moon LLC and X JIANG™ is https://www.xjiangart.com. The official email is email@xjiangart.com. Please do not attempt to pay via any methods or phone numbers not listed on the official website or official email.

• Calm Flower Moon LLC and X JIANG™ are not able to reply to every request, question, or comment. We will try our best to fulfill our customers' artwork needs based on our schedules and the availability of our artworks. 

• We can create, handle, and deliver artworks to you only after we receive your payment and confirmation via xjiangart.com.

• The art products are sold through our official website, which supports online payments in US dollars and various currencies worldwide. You may visit the left header of our page at xjiangart.com to see the recently supported currencies you can use for payment at xjiangart.com.

• If you prefer to pay in US dollars or a different currency from anywhere around the world through Stripe, Square, PayPal, or Wise, you may choose customized manual payment.

• We sell artworks through the SHOP page (https://www.xjiangart.com/shop). We post notices with pre-order forms on the HOME and SHOP pages of xjiangart.com once any out-of-stock artwork becomes available. You may order or request a personalized payment link via the available pre-order form.

• You may optionally upgrade and customize an artwork, request larger digital art, art print, or handmade artwork by leaving your note when you are placing an order with custom options.

• After placing the order with custom options, you will receive an official email at xjiangart.com confirming whether you need any other custom options before delivery. Personalized forms will be available if you request multiple custom options.

• Please reply with your decision within 7 calendar days if you would like to customize or upgrade the artwork or set. After that, the artwork or set you ordered will be scheduled for delivery. 

• A revision fee may be requested via official email at xjiangart.com after you respond with your custom decision. The current revision fee is $35 per day. There is no fee for the air drying period of physical artwork. The maximum revision period for one artwork is 90 calendar days.

• We only invite and approve site members to fulfill the needs of current customers who wish to view members-only content, review custom artwork, download digital artwork, or earn loyalty points. You can place an order without a member account. Please always review and confirm your valid information with us for each product order and delivery. 

• Joining the website and app as a member is free, private, and optional. You can use your single account at xjiangart.com to access both Calm Flower Moon LLC and X JIANG since both products are owned by the same company. You may log in as a site member via your phone, tablet, laptop, or computer.

• The art details and collection numbers of the final artworks may differ from their online samples. The actual colors may also vary from the online mockups due to differences in lighting, pigments, and materials.

• Each artwork or set that features an artist's unique signature (and/or unique initials) and a collection number is limited to no more than one piece or set per year globally. It can be sent directly to the customer or picked up from an authorized location.

• Each artwork or set that features an artist's full name (and/or initials) mark and a collection number is limited to no more than one piece or set per month globally. Once the artist stops providing their authorized artwork to the company, that edition will be discontinued.

• Each artwork or set that does not feature a 15-digit collection number is a normal or limited-time edition. This edition does not support custom options unless a notice has been provided. Parts of the edition art print are available through Printify at the online store (https://calm-flower-moon-llc.printify.me).

• X JIANG also provides non-downloadable artworks through its online art plan. A customer who purchases this plan can view the updated HD artworks online. It is a one-year membership with no recurring fees. This plan does not provide artwork pre-order and custom options.

• Every art print in the Printify store accepts orders in US dollars only and supports global shipping. No art product in the Printify store supports a personalized payment link or in-person pick-up.

• Parts of the art products are specific limited editions. Each specific limited edition artwork or set is associated with a unique 15-digit alphanumeric collection number. You cannot order a specific limited edition artwork or set in handmade art, digital art, and art print versions simultaneously. Customers and the company can verify the identification of their artwork or set with this unique number.

• Only a concise 6-digit collection number is assigned to tangible specific limited edition artwork. You may optionally request and receive your 15-digit number by email after receiving your purchased item and keeping the piece or set.

• Prices, features, terms, and conditions are subject to change online without notice. You will receive updated information regarding your order and artwork.

• To be compatible with global shipping locations, various currencies, and custom option updates, the online price may not cover all taxes, delivery, or surcharges. The total price for an artwork with custom options depends on factors such as material, edition, revision, storage, mounting, packaging, tax, and shipping rate.

• You may need more time for custom requests or for receiving your physical artwork when you receive our email notice that your artwork is ready. A storage fee will be added if your confirmation is not completed within 7 calendar days. The current storage fee is $3 per day. There is no fee for digital artwork storage. The maximum storage extension for one artwork is 90 calendar days. Your custom artwork options will be terminated after 30 calendar days of customer inactivity.

• The additional fees will be requested via official email @xjiangart.com if: your address is not in the contiguous U.S.; you need priority physical artwork delivery; you require a different size, custom options, or adding a matching piece as a set. The final amount may include taxes and/or shipping rates based on your location.

• Each downloadable digital artwork is intended for display on digital devices only and is not suitable for printing. You may download and display it on your digital frame, projector, phone, tablet, laptop, desktop, or TV screen.

• Each digital artwork needs to have its color parameters, margin, size, and layout adjusted to fulfill particular physical materials. You cannot switch between a digital edition and a physical edition once you send your final confirmation.

• You may customize an artwork based on your current artist's instructions and schedule through your order. However, not all art materials, sizes, and options may be suitable or available for every artwork or set.

• Each dimension of an artwork or custom artwork is an approximate value with a probable deviation of 0.25 to 0.5 inches. The current maximum weight of one piece is 12 pounds.

• We can provide the options for custom artwork that relate only to your specific pre-order and order placed via xjiangart.com. Each artwork pre-order and order does not include in-person services for artwork creation, mounting, installation, maintenance, or repair. Customer assembly is required for your location.

• Each artwork is for indoor use only. Please store artworks in a cool, dry place away from extreme temperatures and humidity. Prolonged exposure to direct sunlight, especially UV rays, can cause pigments to degrade and fade over time. Humidity, temperature fluctuations, and exposure to pollutants can also affect the longevity of artworks.

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